Customer Prepayments in QuickBooks

Customer Prepayments in QuickBooks

Use this process to receive prepayments from customers for future delivery. Using this method will keep the prepayment from showing up as a credit in Accounts Receivable.
  1. Receive a prepayment using a Sales Receipt with Prepayment item (Prepayment Item should be setup as an Other Charge pointing to a Liability account named Customer Prepayments). No other item needed. Deposit the money into your bank account.
  2. Enter a Sales Order (or Estimate if using QB Pro) for the entire sale including the product that was ordered and any applicable discounts. Be sure to use the applicable items.
  3. On the next available line, select the same prepayment item that was used on the Sales Receipt and enter as a negative number, then amount of the prepayment. (Note: This may be the entire sales order amount, or it may be a 10% prepayment, etc. The balance due on the Sales Order should reflect the amount the customer still owes. Save the Sales Order.
  4. When fulfilling the order, create an Invoice from the Sales Order (or Estimate). The balance due from the Sales Order will transpose to the invoice and you can now receive the remaining balance from your customer (if any). Note: This posts to income and adjusted the prepayment liability to zero.
  5. Monitor prepayments balances per customer using custom report (contact CleanBooks for assistance).
    • Related Articles

    • Are the Customer Deposits being used correctly?

      There are several ways of handling Customer Prepayments in QuickBooks. The default method of simply receiving payment against no invoice is problematic for several reasons. The main reason we do not recommend this is because it tends to clutter and ...
    • Is Customer Deposits reconciled?

      If you receive prepayments or deposits from your customers, it is important to monitor these balances to ensure that your customers get invoiced correctly. There are two ways to manage/monitor these balances. Reconcile the Customer Prepayments ...
    • Writing Off Bad Customer Debt - Quickbooks Online

      Sometimes it is necessary to "write off", or forgive a customer's open balance in Accounts Receivable. Follow these steps to clear your Accounts Receivable balance for any customer who will not pay and you decide to "forgive" the debt. Setup Setup an ...
    • Writing Off Bad Customer Debt - Quickbooks Desktop

      Sometimes it is necessary to "write off", or forgive a customer's open balance in Accounts Receivable. Follow these steps to clear your Accounts Receivable balance for any customer who will not pay and you decide to "forgive" the debt. Setup Setup an ...
    • Using Credit Cards in QuickBooks

      Overview: Follow the instructions below to record credit card payment correctly in QuickBooks. Or contact us to sign up for an Intuit Merchant Services account that works seamlessly with QuickBooks. Click here for a video demonstration using ...