Are there extra, unused invoice or sales receipt templates?
Only currently used invoice templates should be active. QuickBooks comes with a number of templates to choose from. We recommend making all unused templates inactive. This will help ensure that you always use the correct invoice template.
The same may apply to other commonly used forms such as Sales Receipts, Estimates, etc.
To access this list, click the Lists menu -- > Templates. Right-click on any unused template and select Make Template Inactive.
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